Hello,
Order turnaround usually takes 3 to 7 working days, depending on the destination country.
The most important thing to know: Your t-shirt is printed in the country it is being shipped to. You give a Polish address — we print in Poland. A UK address — we print in the UK. We work with print shops around the world and for each order we choose the one closest to the recipient. This way the parcel takes the shortest possible route: it arrives faster, with no customs fees, and shipping is free.
We are a small, family business, so we treat every order individually. We always look for the best solution to deliver your order as fast as possible.
We try to act lightning-fast! Your new t-shirt could reach you in as little as 3 working days.
As standard, from the moment you click "buy" to the package knocking on your door, an average of 4-5 working days goes by. That is the time we need to prepare your unique print at the shop nearest you and hand it to the courier.
So why do we sometimes mention 7 days? Because we are honest with you. As a small business, we prefer to give ourselves and the courier companies a safe buffer for unforeseen situations. Logistics delays beyond our control do happen, and we want to be sure your order is safe from start to finish.
Whatever happens, you can always count on our contact and support. Your satisfaction is our absolute priority!
🖋️ Personalised t-shirts:
For personalised t-shirts we add 1 extra working day for design changes.
⏳ Custom designs:
If you order a t-shirt with your own print or a completely custom design that we will work on together, we count the turnaround time from the moment you approve the final design.
After dispatch you will receive a tracking number (if available).
💛 We put our whole heart into this — if anything goes wrong, get in touch and we will find a solution that works for you.
Best regards,
Paweł
Polskie Koszulki